I contacted WP Engine several times during testing—early morning and midday—to get a sense of its support team's effectiveness. I called to discover how to install new WodPress themes, and then used the web chat to contact a representative who would explain SSL certificates. The team answered both questions, and a few miscellaneous others, accurately and quickly, after short wait times.
I have used quite a few big name hosting companies through the years but they were all the hosting companies that sell their service by price and with the 99.9% uptime promise which is usually pure BS. After years of issues with downtime over an hour at a time slow speed spells and tech support totally denying there was a problem, I switched my main WordPress site which is a life insurance website to WP Engine. The change was like going from driving a Pinto to a Mercedes Benz. I now have consistent super speed, great security which is a major factor for a WordPress site and a team of people that handle all of the updates and actually maintain the website. They even keep track of everyones plugins to make sure none of the plugins are prone to problems that consume heavy resources or become security risks. The only thing I can say is you get what you pay for. I wish I new about these people years ago. It could have saved me a ton of aggravation. When you think of the thousands of dollars you can invest into website design, it only makes good sense to use good hosting. A hosting company can either make or break a nice website.
We have slower speeds with WPE in comparison to a cheaper route with a collo or digitalocean. Also if you run ads on your site, they have no solution for you. You still need to find a host for your ads, in which case you might as well host wp there as well. Its that or allow yourself to be a part of the game where WPE steals clients with shady business practices that hurt not just the developers but also their own customers.
The most basic plan, Startup (starting at $35 per month), supports one WordPress installation, 25,000 monthly visitors, 50GB of monthly data transfers, and a scant 10GB of storage. Moving up the ladder is Growth (starting at $115 per month), a tier that offers five WordPress installations, 100,000 visitors, 200GB of monthly data transfers, and 20GB of storage. Building on Growth is Scale (starting at $290 per month), which boasts 15 WordPress installations, 400,000 visits, 400GB of monthly data transfers, and 30GB of storage. Pressable, a rival managed WordPress host, boasts plans with larger specs, but also larger prices.
WPEngine is VIP WordPress hosting. Their hassle-free hosting offers fast and robust servers that can handle anything. Your website is practically hacker proof, and their mind-blowing customer service makes you feel like king. They offer automatic security updates, daily backups, one-click restore points, automatic caching, top-tier security, one-click staging area, and more. WPEngine is like having an army of WordPress experts on your side for assistance. Brands like HTC, FourSquare, SoundCloud, Balsamiq, and many others use WPEngine for their WordPress hosting (Just sayin’). If you are a business who do not want to deal with the technical side of running your blog, then WPEngine is the solution for you. Bonus: now you get all 36+ premium StudioPress themes and Genesis framework for free with all WP Engine accounts.