That said – the tough thing about customer support is that so much of the judgment is anecdotal. Everyone has a story, but you never know if the story is because they talked to the one rockstar-vs-rookie having an awesome-vs-terrible day. Like I mention in every hosting review, the important part is to see if a company treats support as an investment or a cost.
"With a managed hosting company, you get enterprise-quality servers that are fast and scalable, and it means that you as the business owner get the benefit of having enterprise-level system administrators running the servers. You can expect to pay more for this sort of quality, but the alternative is paying a low monthly fee for a slow website that doesn't impress your customers."
Speed – WP Engine works exclusively with WordPress, meaning our platform is completely optimized to deliver fast, secure WordPress experiences. And as mentioned above, we use a bespoke combination of technologies to ensure high levels of site performance. All these work in harmony to accomplish an average page load times improvement of 38% when moving from other hosting companies. The WP Engine platform is designed to scale so there is no reduction in speed as customers’ sites and business scales.
Global Edge Security is a high-performance advanced security solution with DDoS protection and a web application firewall (WAF), designed to keep your sites secure at the network edge while delivering a faster experience for your customers. WP Engine’s Global Edge Security extends the security benefits already included on WP Engine’s platform, such as managed core updates, two-factor authentication, and daily backups.
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WP Engine’s product portfolio has grown considerably over the last couple of years. In fact, we just launched our high-performance advanced security solution, Global Edge Security. Depending on the customer, you may see different preferences for different tools. For example, customers on dedicated servers are really enjoying SSH Gateway access. On the smaller, shared-plans side, agencies and freelance developers always praise the ease of the development and production environments on our platform, with our stalwart transferable install feature being a particular highlight.
WP Engine offers one type of hosting service which is the managed WordPress hosting, where you can pick the best option for you and pricing, depends on number of visits per month. They have a Monthly or Annually Payment plan if you pay annually you get 2 months free. Hosting options include Startup, Growth, Scale, Custom. You can read full WP Engine Pricing explained and pick the best plan for you.
Support is everything when you have a website and suddenly you mess up and accidentally do something to the site. Support techs have been stellar every time I mess up one of my site (I tinker around with the code too much for my own good). These techs specialize in wordpress so they can help you fix the issue easily and effortlessly. Highly recommend to those like myself who seem to mess with the coding too much haha.
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WP Engine is by many experts considered the best in WordPress Managed Hosting, they offer automatic security updates, daily backups, one-click restore points, automatic caching, top-tier security, FREE CDN & SSL Plus FREE Site Migration. WP Engine is not cheap compared to other WordPress hosting, but you get what you pay, and WP Engine has the best support and performance by the top WordPress experts so you can be sure your website will be handled by the best. Many well know websites are running on WP Engine because of the speed, security and hustle free dealing with technical aspect of your website.
I contacted WP Engine several times during testing—early morning and midday—to get a sense of its support team's effectiveness. I called to discover how to install new WodPress themes, and then used the web chat to contact a representative who would explain SSL certificates. The team answered both questions, and a few miscellaneous others, accurately and quickly, after short wait times.
After you read the wp engine review for 2020, and learn more about the hosting you can now decide if this is the right solution for you. Since there is 60 days money back guarantee you pretty much have nothing to lose when you decide to try wp engine. Start with the startup plan with monthly option of around $27/month and if you like it and decide to stay you can always upgrade your plan to annual and save money. Wp engine is probably the best WordPress hosting if you don’t want to think about hosting and just focus on your business or clients work.
And then there’s a separate level of managed WordPress Hosting where you are not really buying hosting per se – but rather services to keep your WordPress install live. Basically, a Managed WordPress Hosting service offers a menu of services tailored to WordPress at a higher price point, so that the website owner can focus less on speed + security and more on the website content + functionality.
WP Engine specializes in VIP managed WordPress hosting. As pioneers in the managed WordPress hosting industry, they boast an impressive customer list including Yelp, Asana, National Geographic, PBS, and MyFitnessPal. WP Engine is an ideal choice for those looking for hassle-free premium WordPress hosting. Read our expert WP Engine review to see if it’s the right choice for you.