WP Engine will also work to ensure that your website is secure and protected. All of their Enterprise Solutions include EverCache, a global CDN, and Let's Encrypt SSL certificates. WP Engine will also take care of managing and installing any patches or updates to WordPress for you. This will help to remove a task from your plate, while also ensuring that updates are compatible and installed correctly.
That said – the tough thing about customer support is that so much of the judgment is anecdotal. Everyone has a story, but you never know if the story is because they talked to the one rockstar-vs-rookie having an awesome-vs-terrible day. Like I mention in every hosting review, the important part is to see if a company treats support as an investment or a cost.
They make things seem easier than they are at times, to sell people on their service. e.g. the idea of instant transfer to them as if DNS delay does not exist. They have some poor recommendations at times. e.g. CName instead of A-Records. This sort of thing benefits them but is not best practice as you cant assign an apex domain to a CName. I found this sort of thing would happen often… they really sell people on the idea that their way is easier and better than everyone else, but going so far as ignoring best practices. This is noticable in their caching as well, which is how they get such great numbers in regards to speed, however it is not best practice to cache so aggressively.
WP Engine has amazing customer support, and if you contact these guys for anything. They will respond quickly and friendly. One of WP Engine’s philosophies is, “Kicking ass at your job is the only salesforce we need,” and I think WP Engine exemplifies that.” After all is said and done, WP Engine is a solid host, and now my host of choice for any new web development projects I have
Speed – WP Engine works exclusively with WordPress, meaning our platform is completely optimized to deliver fast, secure WordPress experiences. And as mentioned above, we use a bespoke combination of technologies to ensure high levels of site performance. All these work in harmony to accomplish an average page load times improvement of 38% when moving from other hosting companies. The WP Engine platform is designed to scale so there is no reduction in speed as customers’ sites and business scales.
Recruitment process here is a complete sham. The only place I know where you submit your application and then you get a canned response five minutes later indicating "thanks but no thanks". Their recruiters, and I use that term very loosely, don't have the fundamental skills to appropriately vet candidates if all they do is push a button to send off lame canned response notices. Where can I apply for that job because it sounds easy to be lazy.
PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant.
No. The least expensive plan provides 50 GB of monthly bandwidth. But more important is the number of user visits they allow. For example, the Startup plan offers 25,000 user visits per month. They have ways of differentiating between real users and bots and spammers, and the 25,000 applies only to real users. So 25,000 user visits should be fine for most sites. But the higher level plans offer more visits.
We have slower speeds with WPE in comparison to a cheaper route with a collo or digitalocean. Also if you run ads on your site, they have no solution for you. You still need to find a host for your ads, in which case you might as well host wp there as well. Its that or allow yourself to be a part of the game where WPE steals clients with shady business practices that hurt not just the developers but also their own customers.
While at first glance, WP Engine seems exhorbitantly expensive, it turns out the host's plans are extremely competitively priced for the amazing hosting provided. These plans are built for developers and agencies, not the first-time site owner looking to publish a family blog. For most sites, the Startup plan is more than enough, and all subscribers benefit from WP Engine's in-house technology. The main difference between plans is the number of visitors you can have coming to your site (ranging from 25K to millions per month), the amount of WordPress installs (ranging from 1 to 25+), and the amount of local storage (10GB and up). The WP Engine team's WordPress expertise really puts the company at the top of the food chain if you want to run a top-tier WordPress site.
WP Engine’s product portfolio has grown considerably over the last couple of years. In fact, we just launched our high-performance advanced security solution, Global Edge Security. Depending on the customer, you may see different preferences for different tools. For example, customers on dedicated servers are really enjoying SSH Gateway access. On the smaller, shared-plans side, agencies and freelance developers always praise the ease of the development and production environments on our platform, with our stalwart transferable install feature being a particular highlight.
The WP Engine PHP Compatibility Checker can be used by any WordPress website on any web host to check PHP version compatibility. When updating to PHP 7.2+ this is a great plugin to install and check if your website will not break after your update. many themes are not ready for PHP 7+ and will cause major issues. So the WP Engine team wanted to give back to the WordPress community by developing a plugin that will help you make sure you are safe to update your PHP version. The plugin will check the code of any other plugins and themes and give you back a report with compatibility issues so you can fix it before updating. WP Engine is a proud supporter and contributor to WordPress.org open-source community.
Content Performance is a product that allows you to pull insights from Google Analytics for your WordPress content and authors. Marketers and content publishers can easily access real site visitor metrics like page views, time spent on a page, and bounce rates to understand which posts, categories, or authors are outperforming, and why. You can build a stronger content strategy and improve site visitor engagement with Content Performance reports, accessible right in your WordPress Admin dashboard. No coding required.
I self-hosted WordPress for years until I started experiencing crashes every time a post made it to the first page of Hacker News. I switched to WP Engine right before speaking at a major event. Not only did my blog survive the traffic spike, but I’ve doubled the number of subscribers since then and haven’t experienced a single outage yet. It’s nice to pay someone to handle all the hosting BS that we’re no good at. They’re WordPress Pros.