WPE is over-rated. They have a lot of issues that people not in the know are unaware of. The canonical name wpengine.c causes double indexing on google and DESTROYS SEO. If you try to point the name back to your domain you run into issues with looping. They also force a no index in robots.txt without alerting anyone of doing so. This disallow gets copied over to the live site causing your site to not be indexed by google. Again DESTROYING your SEO. They added this disallow to solve the problem of double indexing, which does not work anyway because google still indexes it (the correct way is to use htaccess). So in the end the site winds up not being indexed and gets points against it from google.
What followed, was nothing but amazement. At first, when entering the administration panel, I felt like it was a little bare bones.There weren’t halve as many pretty icons as there were on cPanel, which I was used to, and it was a bit strange to encounter something like this. However, after reading through their extensive documentation on how to do literally everything to start up Your Site, it was a true piece of cake.
With a 99.95% service availability guarantee, WP Engine has above-average reliability. The company's support portal provides nice access to a knowledgebase for the most commonly asked questions regarding WP Engine services, site migration, and common WordPress problems. In addition, the support staff is available via online chat, phone, and a ticketing system. Furthermore, the folks who are helping you are WordPress experts and can almost always help point you in the right direction.
WP Engine is the best-managed WordPress hosting provider founded by entrepreneur Jason Cohen in 2010. Jason is a very smart and brilliant entrepreneur where he funded other companies’ prior WP Engine. WP Engine is Headquartered in Austin, Texas and now has over 700 employees. WP Engine support over 85,000 customers in over 140 countries, and over 500,000 web experiences globally. The goal for WP Engine was to give customers fully managed WordPress hosting so they can focus on their business and not on the hosting itself. He hired only professional WordPress experts to help manage and support WP Engine. The Austin-based company offers multiple hosting plans, all of which are optimized for WordPress.
If you run a small business that doesn't require enterprise-class WordPress hosting, I suggest checking out A2, the category's co-Editors' Choice. The Linux-based A2 offers four excellent WordPress hosting tiers, starting at $7.99 per month, offers unlimited storage and monthly data transfers across the board. The plans top out with the $24.46 per month managed package that includes unlimited databases and websites.
Extremely likely, between the simple setup, automated migrations and great support when you need just a little more control, WP Engine has not failed me yet. There seems to be times when the admin side of a site seems a bit sluggish. This is usually during peak hours, but if your site is on a server with other sites that have heavy loads, you can become affected. But you can usually ask them to move your site to another server and they’ll take care of getting you to a more reliable environment. – Bret Wegner, Drive Social Now / quoted from Fit Small Business.
If you are in what I think of as WP Engine’s core markets – they offer a great service with a solid product. Their pricing is competitive in the Managed WordPress Hosting space – and they offer more features than “WordPress hosting” plans from other hosting brands. Their feature-set is unmatched for savvy DIYers, WordPress website developers and/or high-traffic sites that don’t want to worry about hosting issues.
Traditional Hosts: Beware of this new breed of hosting. WP Engine removes the need for a caching plugin. They’re faster than 97% of all websites tested by Pingdom. WP Engine enables your site to be as fast without the optimization tricks. Their support has earned an A+ in my book. The WP Engine staging area is a favorite of my development team, no more developing on a live platform. That gives them a hat trick.
They make things seem easier than they are at times, to sell people on their service. e.g. the idea of instant transfer to them as if DNS delay does not exist. They have some poor recommendations at times. e.g. CName instead of A-Records. This sort of thing benefits them but is not best practice as you cant assign an apex domain to a CName. I found this sort of thing would happen often… they really sell people on the idea that their way is easier and better than everyone else, but going so far as ignoring best practices. This is noticable in their caching as well, which is how they get such great numbers in regards to speed, however it is not best practice to cache so aggressively.
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The hosting itself is fine. But I think they reel in a lot of people that don't know much about wordpress and more or less take advantage of that by charging an exuberant amount per month for hosting. I've been in this game a while and I know what is a decent price and what is is not. I got a good deal with WP Engine so I signed up with them. That's the only reason I signed up. Hopefully they still honor the deal in the coming year but I doubt they will. My websites are running super fast so it'll be a shame if I have to leave.
I self-hosted WordPress for years until I started experiencing crashes every time a post made it to the first page of Hacker News. I switched to WP Engine right before speaking at a major event. Not only did my blog survive the traffic spike, but I’ve doubled the number of subscribers since then and haven’t experienced a single outage yet. It’s nice to pay someone to handle all the hosting BS that we’re no good at. They’re WordPress Pros.