If you approach them with any issue, they blame it on the developer. This is so they can sell you developer services, getting your current developer fired. Imagine your coding a website for someone and someone comes in when you are not looking and puts a disallow on the site. You know the default is to only disallow the admin panel and you never created a robots.txt file, nor do you even have access to the robots.txt file from the sftp. As far as you are concerned it does not exist. You then get a call from your client screaming saying that they spoke with WPE who says it is a common mistake by a rookie developer. As far as I am concerned the only person responsible for the disallow is the person who puts it there. You cant force code and not take responsibility. What other code has been forced that the developer will get blamed for?
After switching to WP Engine we saw site response times improve drastically from an average of 2100 milliseconds to 210 ms. Our previous host experienced regular outages, but since moving over to WP Engine we’ve seen reliability improve to 99.99% up-time. We would recommend them to any businesses or WordPress users looking for a scalable, responsive and secure hosting solution.
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That’s where managed WordPress hosting comes in. WP Engine takes care of (nearly) all speed concerns. They have customized servers with extremely aggressive caching and even more advanced “stack” than a typical web host. They also have trained support who will go into your WordPress install and identify the exact chokepoint to get your site moving.
Traditional Hosts: Beware of this new breed of hosting. WP Engine removes the need for a caching plugin. They’re faster than 97% of all websites tested by Pingdom. WP Engine enables your site to be as fast without the optimization tricks. Their support has earned an A+ in my book. The WP Engine staging area is a favorite of my development team, no more developing on a live platform. That gives them a hat trick.
Emily Gall – WPEngine has been a dream to work with. As a small agency, I’m really looking for the best service at the best value when it comes to hosting for my clients. WPEngine delivers everything I need including AMAZING support, a learnable interface, insights and most importantly reliable, lightning fast hosting services. I would absolutely recommend them to anyone looking for a high-powered hosting service.
As a developer and manager of my company’s custom wordpress site, I can’t say enough good things about WP Engine’s chat support. I’ve needed help with technical questions and troubleshooting several times since taking over the site and the chat tech support specialists are always excellent. I get really clear answers in a very timely manner and they often think of things I haven’t even thought of yet. All of my experiences at WP Engine have been great! I often recommend them to others as a fantastic service with superior customer support.