All plans come with many excellent features, including a content delivery network (CDN) for faster page load times, staging environments so you can test site changes in a non-public environment, and WP Engine's own LargeFS software for transferring and storing large amounts of data. Here's another important feature: you can select Amazon Web Services or Google Cloud Platform as your site's backbone, enabling no-downtime scalability and tight security. Pressable does not give you this option. Cloudways, on the other hand, lets you select one of five cloud-based infrastructure platforms.
The hosting itself is fine. But I think they reel in a lot of people that don't know much about wordpress and more or less take advantage of that by charging an exuberant amount per month for hosting. I've been in this game a while and I know what is a decent price and what is is not. I got a good deal with WP Engine so I signed up with them. That's the only reason I signed up. Hopefully they still honor the deal in the coming year but I doubt they will. My websites are running super fast so it'll be a shame if I have to leave.
If you want to cancel wp engine hosting plan its easy. First just download a backup of your site if you need to and then just under Billing- Invoice-Cancel Account. You don’t need to call customer service or chat with anyone wp engine makes it super simple to cancel. For more details click here to follow steps on their website how to cancel wp engine hosting.
According to WP Engine, it offers numerous support engineers per customer, and each one has years of WordPress experience. The CMS offers support via customer service software Zendesk by WordPress experts. Most tickets are answered within 30 minutes to get you back up online. The Business Package, which many companies opt for, includes phone support and the opt-in for a dedicated account manager to provide familiarity with the same person who can answer questions.
I’ve worked with various hosting providers over the years and WPEngine has provided, by miles, the best support ever. They helped us improve the management and quality of our site massively, particularly through the suggestions surrounding management of staging environments, spam signups/rogue traffic reduction and general maintenance. Furthermore, our site is running smoother than ever, despite continuing to grow in size.
Support is probably the feature that will make the biggest difference in your hosting experience. When you need help with your site, you want to talk to tech-savvy people who can solve your technical issues quickly, and are patient to help you figure things out. Since you're hosting on WordPress, make sure the support team is comprised of WordPress experts, so they can fix not just the servers, but the site as well.
With a 99.95% service availability guarantee, WP Engine has above-average reliability. The company's support portal provides nice access to a knowledgebase for the most commonly asked questions regarding WP Engine services, site migration, and common WordPress problems. In addition, the support staff is available via online chat, phone, and a ticketing system. Furthermore, the folks who are helping you are WordPress experts and can almost always help point you in the right direction.
WP Engine gives you the keys to digital excellence. We arm you with a scalable platform that includes an integrated set of tools, bullet-proof security, services, and site performance analytics together with lightning-fast managed hosting. From pitching and signing new accounts to retaining clients and growing your business, WP Engine is with you every step of the way.
WP Engine Enterprise Solution – Fast Performing Infrastructure, We provide a range of enterprise-grade web solutions from Amazon Web Services and Google Cloud Platform. Threat Detection & Blocking Let us dynamically detect and block malicious behavior with our proprietary system, making sure your site doesn’t suffer embarrassing hacks. Fully Managed Global CDN Load content faster with our global content delivery network (CDN), which routes local requests to the nearest server. Serviced Onboarding, For premium solutions, a dedicated technical and account management team ensures a smooth start and continued success on WP Engine.
Support is everything when you have a website and suddenly you mess up and accidentally do something to the site. Support techs have been stellar every time I mess up one of my site (I tinker around with the code too much for my own good). These techs specialize in wordpress so they can help you fix the issue easily and effortlessly. Highly recommend to those like myself who seem to mess with the coding too much haha.
I found WP Engine exceedingly expensive, its staff very unresponsive to resolving technical issues and , when you point this out to them, they force you to terminate hosting contract in 1 week, in total breach of their own T&Cs. WP Engine is highly unprofessional, techically unskilled and unlawfall, not to mention their ourageously high cost. Stay away