WP Engine Enterprise Solution – Fast Performing Infrastructure, We provide a range of enterprise-grade web solutions from Amazon Web Services and Google Cloud Platform. Threat Detection & Blocking Let us dynamically detect and block malicious behavior with our proprietary system, making sure your site doesn’t suffer embarrassing hacks. Fully Managed Global CDN Load content faster with our global content delivery network (CDN), which routes local requests to the nearest server. Serviced Onboarding, For premium solutions, a dedicated technical and account management team ensures a smooth start and continued success on WP Engine.
From their backend process, the first customer type seems to be WordPress developers and designers who want to focus on development & design without dealing with hosting maintenance – and have clients who have some budget. The designer/dev builds the site directly in WP Engine’s staging environment, launches the site, then hands the website over to their client.
According to WP Engine, it offers numerous support engineers per customer, and each one has years of WordPress experience. The CMS offers support via customer service software Zendesk by WordPress experts. Most tickets are answered within 30 minutes to get you back up online. The Business Package, which many companies opt for, includes phone support and the opt-in for a dedicated account manager to provide familiarity with the same person who can answer questions.
WPEngine is VIP WordPress hosting. Their hassle-free hosting offers fast and robust servers that can handle anything. Your website is practically hacker proof, and their mind-blowing customer service makes you feel like king. They offer automatic security updates, daily backups, one-click restore points, automatic caching, top-tier security, one-click staging area, and more. WPEngine is like having an army of WordPress experts on your side for assistance. Brands like HTC, FourSquare, SoundCloud, Balsamiq, and many others use WPEngine for their WordPress hosting (Just sayin’). If you are a business who do not want to deal with the technical side of running your blog, then WPEngine is the solution for you. Bonus: now you get all 36+ premium StudioPress themes and Genesis framework for free with all WP Engine accounts.