(P/S: The links pointing to WP Engine in this page are affiliate links. If you purchase via this link, it will credit me as your referrer. This is how I keep this site alive for almost 8 years and able to add more free, helpful hosting reviews. Buying via my link doesn’t cost you more – in fact, you will discount from the given promo code WPE3Free. Your support is highly appreciated, thank you! )

WPE servers are great, support is a little off the mark. Longer wait times than I like for what you pay. Support is slow too, these guys are doing 3-4 tickets at once. No ticketing system really so issues need to be watched, you sit on chat till its solved. Not ideal imo. They try but seems like a lot of red tape etc. Simple things like SSL take a long time.
All in all, I can safely say that, while they are expensive for small Personal users, they are 100 % worth it. You truly feel like they are actually doing great stuff with your money. Speed, up-time, stability, security and support are nothing short of amazing, and they really do deserve credit for that. It’s not for nothing that Automattic, the company behind WordPress, had invested money in WPEngine, They live up to their name in all the ways I can think of, and maybe even more.
Support – Our support team is a shining beacon within the company. We maintain a truly world-class NPS score of 86 along with 3 back-to-back Gold Stevie awards for customer service to prove it (more on that here). The team offers their best every day in an effort to serve our customers’ professional growth, and it shows in the feedback we get from them. This mentality is very much in line with one of our core values – Customer Inspired.
By default, sites hosted at WP Engine with page that ends in a number, (e.g. example.com/page/1) or in a query arg, (e.g. example.com/mypage/?myproduct=name), will be redirected to the page before the number or query arg sequence begins (site.com/page, site.com/category, site.com/mypage/).* This setting, known as “Redirect Bots”, is a major SEO issue as it will limit Google bots to discover content on your site and impact website PageRank flow through your site.
Content Performance is a product that allows you to pull insights from Google Analytics for your WordPress content and authors. Marketers and content publishers can easily access real site visitor metrics like page views, time spent on a page, and bounce rates to understand which posts, categories, or authors are outperforming, and why. You can build a stronger content strategy and improve site visitor engagement with Content Performance reports, accessible right in your WordPress Admin dashboard. No coding required.

Many things have changed since WHSR shifted out. Various new features were added as technology advances, the company is funded by a large group of investors including Automattic (the folks behind WordPress.com), and many bloggers and WP experts regard them as one of the best managed WordPress hosting (there were also some who go against them, more about that later).
That said, WP Engine plans are priced a bit on the high side especially compared to shared hosting, which is not helpful for those on limited budgets. However, for those that plan to scale their business in the near future, or are already generating a lot of revenue, the high price is worth the services they provide and the peace of mind that their site is safe and always running.
WP Engine is an ideal choice if you’re looking for a completely hassle-free web host for your WordPress site. For bloggers and businesses who want to stop wasting time on technical details and find a WordPress host that just works, WP Engine is perfect. Developers and freelancers will find that WP Engine’s advanced features will save them time on WordPress development for clients. And growing businesses will find plenty of room to scale up their hosting as their traffic increases.
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